Privacy Policy

1. Who We Are

CommercialHounds operates at commercialhounds.com. We provide an AI-powered commercial contract acquisition system for cleaning companies. This policy explains what data we collect, why we collect it, and how we handle it.

2. Information We Collect

We collect information in the following ways:

• Information you provide directly — name, business name, email address, phone number, and details about your cleaning operation when you complete our qualification form or contact form.
• Payment information — when you purchase a plan, payment is processed by Stripe. CommercialHounds does not store your credit card number. Stripe's privacy policy applies to payment data.
• Usage data — pages visited, time on site, browser type, and referring URL, collected via standard web analytics.
• Communications — if you respond to automated follow-up sequences or contact us by email, we retain those communications.

3. How We Use Your Information

• To qualify your inquiry and schedule a walkthrough
• To deliver the CommercialHounds service you signed up for
• To send follow-up sequences related to your inquiry or active account
• To process payments and issue receipts
• To improve our product and website
• To respond to support requests

We do not sell your data. We do not share it with third parties except as required to deliver the service (payment processing, calendar integrations, email delivery).

4. Data Retention

We retain contact and lead data for as long as your account is active and up to 24 months after inactivity. You may request deletion at any time by emailing us (see Section 7).

5. Cookies

Our website uses essential cookies to function. We may use analytics cookies to understand site traffic. We do not use advertising or tracking cookies from third-party ad networks. You can disable cookies in your browser settings — some site features may be affected.

6. Security

We use industry-standard security practices including HTTPS encryption, access controls, and secure data storage. No internet transmission is 100% secure. If you believe your data has been compromised, contact us immediately.

7. Your Rights

You have the right to:

• Request a copy of the data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of follow-up sequences at any time by replying STOP

To exercise any of these rights, email us at privacy@commercialhounds.com.

8. Changes to This Policy

We may update this policy as the product evolves. Material changes will be posted on this page with an updated effective date. Continued use of CommercialHounds after a policy change constitutes acceptance of the updated terms.

9. Contact

Questions about this policy? Email privacy@commercialhounds.com or use the contact form on our site.